100% Authenticity Policy
Gorgeous Luxury believes in buying/selling ONLY AUTHENTICS
- We authenticate all PRELOVED bags before displaying.
- NEW items will come with full packaging (unless stated) and receipt.
- We DO NOT PURCHASE FROM RESELLERS. All our NEW items comes from the respective boutiques in Europe, Middle East, United Kingdom or United States.
- Our experts have been thoroughly educated in detecting ‘fakes’.
- Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturers established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
We stand by the authenticity of each item we sell and we offer a FULL REFUND policy should any item we sell prove to be non-authentic (we would require a letter from a reputable authenticator and not by word of mouth).
We guarantee the authenticity of every item we sell or 100% of your money back
FULL REFUND POLICY TERMS&CONDITONS
- The item must be returned to us with full packaging that we have given in our official receipt
- Item will be checked by our party as to confirmed the bag is definitely ours
- ALL REFUNDS ARE VIA CHEQUE (No cash!)
- REFUNDS WILL BE PROCESSED 7-14 working days AFTER THE CLAIM DISPUTE FORM HAS BEEN SUBMITTED AND SIGNED BY BOTH PARTIES (Wednesday,Saturday,Sunday and Public Holiday are not our working days)
- We have the right to change terms and conditions without prior notice. Kindly check with the boutiques on the current terms and conditions